Help and support

Codes usually arrive within a minute. Check your spam or promotions folder, and make sure the email address is spelled correctly. You can ask for a new code on the same screen. Still nothing? Sign in with Google or Apple instead, or email us.

Open Crew, pick the person, and invite them by email. They get a link, sign in, and join your business. You can also ask the assistant to invite someone for you.

In the app, open Settings → Account. A member can delete their own account; the business owner can delete the whole business. You have 14 days to restore it, and after that it is erased for good. You can also email us and we will do it for you.

Billing is managed by the business owner, outside the mobile app. If you are the owner and need help with it, email us.

BizCrew’s assistant, voice input, morning digest and file reading are powered by AI. The assistant’s main model is an open-source DeepSeek model, reached through OpenRouter, which chooses which AI hosting provider runs it for each request; those servers can be in several countries, including the United States and China. Microsoft’s MAI-Transcribe model, also through OpenRouter, turns voice into text in the web app. In the mobile app, Google Gemini (through Google Cloud Vertex AI) reads your voice; it also reads scanned files and answers when the main model is unavailable. The app asks for your permission before anything is sent. Read more in our Privacy Policy.

If someone in your business is misusing BizCrew, the business owner can remove them from Crew at once. For anything else — including content you think breaks the law or our Terms of Service — email us at developer@bizcrew.app and we will act on it.